Help protect your business by educating yourself and employees with commonly known fraud and scams that affect businesses. Here are some things you can do today to help protect yourself and your business against fraud and scams.

Scam Alert Targeting Businesses

If you receive an urgent request to update or change your payment methods for a vendor your business pays, please don't make any changes without talking with your contacts directly. Scammers are compromising business email accounts and sending emails notifying clients that they no longer accept checks and they need to send their payment via wire or ACH instead.
**This is a scam!**
Be diligent to protect your account and your account balances. Contact the company directly if you receive an email requesting you to change your payment method with a vendor you work with regularly. It's best to make a phone call to your contact at their business. Don't make any payment instruction changes or adjustments before you verify the change directly with the contact you work with at the company. Don't use the contact information provided in the email you receive to verify the validity of the request.
If you have any questions, please contact our Customer Care Team and we can assist you further. Thank you.

Tips for Protecting your Business Financials

  • Keep your contact information up to date.
    • Alerting us anytime your contact information changes helps to ensure e are able to contact you quickly and limit account exposure in the event we see suspicious activity. Log in to Online Banking to review and update your contact information.
  • Protect your information when using a public Wi-Fi connection.
    • The Federal Trade Commission shares information on best practices for using a public Wi-Fi connection as well as ways to better protect your information online. Click the link to see what they have to say: Public Wi-Fi Safety
  • Create strong passwords.
    • Using the same, simple password for all of your online accounts makes it easier for cyberattacks to happen. Creating a strong password, using multi-factor authentication, and changing your password often can help prevent your accounts from being compromised. Learn more by clicking the link: Strong Passwords and More
  • Allow alerts on the Mobile Banking app.
    • Setting up alerts through our Mobile Banking app will help us to contact you in a timely manner if we see suspicious activity on your account. Log into the Mobile Banking app, select Alerts from the menu, then select Settings from the drop down menu, and turn on your alerts. You can even customize alerts to your specific needs.
  • Recognize and avoid phishing scams.
    • Educating yourself and your employees on what to look for when a suspicious email or text is received can help prevent scammers from accessing your financial accounts. Learn more by clicking the link: Recognize and Avoid Phishing Scams
  • Secure internet connections for employees who work remote.
    • 2020 helped businesses to realize employees working from home provided benefits like increase in morale, monetary savings, and more. However, ensuring your employees home internet-connection is secure became a top priority. Learn how to help your employees secure their home connection by clicking the link: Secure Home Internet-Connections 
  • Reconcile your accounts often.
    • Checking your banking and credit accounts at least once a week to make sure all transactions are valid is a great way to catch and prevent fraud. It's also a good idea to check your credit report at least once a month to ensure there is no suspicious activity like a new line of credit be open in your name. If you something looks suspicious, report it to your bank immediately. 
  • Separate Finances
    • Keep your business and personal accounts separate to prevent your personal information from being comprised in the event of a breach and help you to better manage your business as a stand-alone entity.
  • Digitize Payments
    • Digital payments have more controls in place to help keep your information secure.
  • Enable Positive Pay
    • Let us help you manage risk and detect fraudulent transactions before they can hurt your bottom line or reputation. To learn more, visit our Positive Pay page.

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